Services Will Not Start
If your Alike install won't start services, this probably means it encountered an error serious enough to require user intervention. Usually, an error will appear in the Activity page giving basic information about the error, but for full details, you must consult the Alike Scheduler log, which is found under Settings->Notifications.The following are common error messages found in the log:
BackupScheduler failed to connect to network BlockPath
BackupScheduler failed during directory pre-flight check. Error: cannot write to Block Store
BackupScheduler failed to connect to network BlockPath. Windows Error: #
These errors occur when Alike cannot connect to its data store, which is configured under Settings->Storage. You should check that the path is readable, writable, and not full. If you experience a Windows 1219 error, please consult the following KB article from Microsoft:
http://support.microsoft.com/kb/173199
BDB: Found # bdbfiles in the data store path that are not defined.
BDB cannot find expected BDBFile: #
These errors are produced if you have removed .BDB files from your Data Store path. If you have moved one or more BDB files and no longer have them available, your Alike install is unusable and you must reinstall. If you have restored your Data Store from tape or archive, please consult our KB article
http://www.quorumsoft.com/kb/index.php/article/disaster-recovery-with-alike
BackupScheduler failed to connect to network Temp path. Windows Error: #
BackupScheduler failed during pre-flight check. Could not access temp directory Error:
These errors indicate that Alike cannot connect to your temporary storage, which is used for XVA backups and restores. The temp directory is configured under Settings->Advanced. If you are using a network path for your temp dir, please check the location is readable, writable, not full, and no other connection problems are occurring.
BDB Consistency check failure. BDBs are out of sync with the database. Process will exit to avoid corruption.
This message appears if you have restored your BDBs from tape or archive, but your Alike installation itself is not from the same time, either because you started over with a new Alike install, or because the Alike install is newer than the BDBs you restored. Please see our KB article on recovering Alike here:
http://www.quorumsoft.com/kb/index.php/article/disaster-recovery-with-alike
